Please email me to discuss your problem before returning any items. All items are made on demand, so I cannot guarantee returns or exchanges for non-damaged products.
If you are not satisfied with your item please return as packaged within 14 days of receipt for a replacement or refund. Return shipping costs cannot be covered unless the item is damaged or there is a mistake on my part. Any returned item that shows obvious signs of use will not incur a full refund.
Custom orders can only be returned by agreement with myself. Items that are damaged must be shipped back within 14 days of delivery in original condition. Item must be shipped with tracking confirmation, and an email with the tracking must be sent.
Where the return policy differs, it will be stated on the individual product page.